Under direction of the Supervisor of Employment and Client Outcomes and as an employee, the Client Support Worker is responsible to assist designated frontline staff in client support functions by gathering accurate and detailed information from applicants for a program or service delivered by DNSSAB, provide clerical reception support to customer service counter, switchboard and cheque pick-up window as required. The Client Support Worker is responsible for providing client support assistance which may include assessing potential eligibility for client supports and services within Social Service Programs. This position is required to provide optimal quality customer service through strong knowledge of programs and services, attention to detail, applicable federal, provincial and municipal legislation, policy and procedures, community resources and a variety of computer programs and software.
The position operates in compliance with legislation, policy, procedures, and standards set by the Province and DNSSAB.
For further details on required qualifications, preview or download the job bulletin PDF below.
To apply for this job email your details to firstname.lastname@example.org.