When you need to access certain records and personal information that can't be found elsewhere.
The Freedom of Information (FOI) process is a part of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). This legal process was designed to make sure that all requests for access are treated fairly and objectively. MFIPPA sets out that information should be made available to the public, and that certain types of records such as personal privacy of others, trade secrets, lawyer-client privilege, etc. must be protected.
Before filing your request you should contact the Communications & Executive Coordinator to see if a request is necessary.
The Information and Privacy Commissioner of Ontario (IPC) is a neutral third party who, upon appeal, review records and the law to determine whether an access decision by the City will be upheld, or, determine the appropriate decision.